Formulario de consultas y reclamos por protección de datos personales

Por favor envíe toda la información solicitada de manera clara y concisa, para atenderlo mejor.

Definición: El TITULAR de datos es el ciudadano dueño de los datos personales. Para este caso la persona de quien se hace la consulta o reclamo sobre sus datos.

NOTA: Documento de identidad será equivalente a la sigla DI.

Si su explicación de la consulta o reclamo es extensa, adjunte un archivo en formato .pdf con una explicación más detallada. Si tiene otros documentos de soporte que apoyen la consulta o reclamo, adjúntelos.


Si esta consulta o reclamo la realiza en representación de un TITULAR MENOR DE EDAD, debe explicar la relación entre quien hace la consulta y el MENOR
DATOS DE CONTACTO para responder su consulta o reclamo.
LLENE ESTA SECCIÓN si su consulta o reclamo LA HACE REPRESENTANDO A UN TITULAR de una empresa para la cual GuruSoft presta servicios.

PERSONAL DATA PROTECTION POLICY

GURUSOFT ANGOLA 

Last Updated: 05-20-2026

 

1. COMPANY INFORMATION

GuruSoft Angola is a company incorporated under the laws of Angola, engaged in electronic invoicing, SaaS services, cloud technology solutions, ERP integrations, and digital transaction management services.

2. PURPOSE

This Policy establishes the principles applicable to the processing and protection of personal data handled by GuruSoft Angola.

3. PERSONAL DATA PROCESSED

GuruSoft may process:

  • Identification data
  • Contact information
  • Tax and invoicing data
  • Electronic transaction records
  • Access credentials and logs
  • Technical usage information

4. PURPOSES OF PROCESSING

Personal data may be processed for:

  • Provision of electronic invoicing services
  • SaaS operations
  • Regulatory compliance
  • Information security
  • Customer support
  • Fraud detection and prevention

5. LEGAL BASIS

Personal data is processed based on:

  • Contractual necessity
  • Legal obligations
  • Legitimate interests
  • Consent where required

6. DATA SECURITY

GuruSoft adopts technical and organizational measures intended to protect personal data against unauthorized access, disclosure, loss, or misuse.

7. INTERNATIONAL DATA TRANSFERS

Personal data may be transferred internationally within GuruSoft’s operational infrastructure and cloud environments, subject to applicable legal safeguards.

8. DATA SUBJECT RIGHTS

Data subjects may request:

  • Access
  • Rectification
  • Deletion
  • Objection to processing
  • Restriction of processing Requests may be submitted to: privacy.ao@guru-soft.com

9. RETENTION

Personal data shall be retained only for the period necessary to satisfy legal, tax, contractual, and operational obligations.

10. GOVERNING LAW

This Policy shall be governed by the Angolan Personal Data Protection Law (Law No. 22/11) and related regulations.

PRIVACY NOTICE

GURUSOFT ANGOLA 

Last Updated: 05-20-2026

1. WHO WE ARE

GuruSoft Angola provides electronic invoicing, SaaS services, cloud-based technological solutions, ERP integrations, and digital document management services.

Email: privacy.ao@guru-soft.com

2. PERSONAL DATA COLLECTED

We may collect:

  • Identification data
  • Contact details
  • Tax information
  • Transaction records
  • Technical and system logs
  • Customer communications

3. PURPOSES OF PROCESSING

Personal data may be processed for:

  • SaaS service delivery
  • Electronic invoicing
  • Customer support
  • Regulatory compliance
  • Cybersecurity monitoring
  • Fraud prevention

4. LEGAL BASIS

Processing is based on:

  • Contractual necessity
  • Legal obligations
  • Legitimate interests
  • Consent where applicable

5. INTERNATIONAL TRANSFERS

Personal data may be processed internationally within GuruSoft’s cloud and operational infrastructure subject to applicable safeguards.

6. YOUR RIGHTS

You may request:

7. SECURITY

GuruSoft implements reasonable technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or loss.